Delivery & Returns

Packing and Delivery

Your new glasses chain(s) will be beautifully wrapped in decorative paper and come with a complimentary soft material glasses case.

We will carefully pack your order in a protective padded envelope and deliver all orders by Royal Mail.

For UK delivery we have a single charge of £1.99 for any order regardless of weight or number of items. For order values of £20.00 or more delivery will be FREE.

Delivery to Europe is £3.50 and all other countries is £4.75 regardless of weight or number of items.

Delivery to the UK is by Royal Mail 1st Class. International delivery is by Royal Mail Standard Parcels.

If your order is received by 2pm Monday-Friday we will endeavour to dispatch your item(s) on that day. Orders received at the weekend will be mailed on the following Monday. 


Returns

We really hope you will love your purchase. However if for any reason you are not happy, please email us within 7 days of receipt of your order with reason for return. Provided you pack the item(s) appropriately and return the goods in the exact unworn state they arrived we will of course refund your payment.

Unless faulty the cost of returning all items is the responsibility of the customer. All returns are the responsibility of the customer until received by ourselves, and we strongly advise customers to obtain proof of postage.